Jobsforhumanity

❗❗Full Timer Assistance Coordinator - AM/PM/ON ❗❗

Dbayeh, Mount Lebanon GovernorateFull timePosted 2 months ago

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Lebanon-based international medical assistance and travel insurance company, operating since 2001.

🔹 Key Responsibilities

Handle incoming calls and emails professionally
Assist clients with support and coordination
Manage case files and documentation
Communicate with providers and beneficiaries
Apply coverage decisions and reimbursement procedures
Send Guarantees of Payment
Ensure system and quality compliance
Collaborate with the team and other departments

🔹 Ideal Candidate Should Have

Strong communication and interpersonal skills
Customer service focus with attention to detail
Ability to multitask and stay calm under pressure
Team player and problem solver
Basic knowledge of medical/insurance terms is a plus
Willingness to work flexible shifts - at least 2 shifts out of 3 (AM, PM & ON)

📍 Location: Dbayeh

🕒 Shifts

AM: 7:00 AM - 3:00 PM
PM: 3:00 PM – 11:00 PM
ON: 11:00 PM - 7:00 AM

💼 Job Type: Full-Timer (170 Hrs/month) + Benefits

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