Head HR

This role is with one of our portfolio companies.Role SummaryWe are looking for a strategic and execution-focused Head of HR to lead the people function across both our corporate office and retail network. This role will lead and build scalable people systems, strengthen leadership capability, and drive a high-performance culture across diverse employee groups. The ideal candidate understands the nuances of managing frontline retail teams and corporate talent, and can balance strategic thinking with hands-on execution.Key ResponsibilitiesHR Strategy & Business PartnershipLead and execute a people strategy aligned with business growth plansPartner closely with the CEO and leadership team on org design, workforce planning, and successionBuild scalable HR systems for a multi-location retail footprintTalent Acquisition (Corporate + Retail)Design hiring strategy for: Corporate (marketing, operations, finance, product, etc.) and Retail functionsImprove hiring efficiency metrics (time-to-fill, quality of hire, cost-per-hire)Build a strong employer brand across retail and corporate talent marketsPerformance & Capability:Build performance management systems suitable for: Frontline retail staff (target-driven roles)and Corporate functions (goal & outcome-driven roles)Drive manager capability development.Implement structured feedback and review processesRetail HR Operations:Manage large-scale frontline workforce challenges: Attrition control, Manpowerplanning, Incentive frameworks, Attendance & complianceEnsure statutory compliance across states (PF, ESI, Shops & Establishments, etc.)Compensation & BenefitsDesign compensation philosophy across retail and corporate.Ensure internal equity and market competitivenessCulture & EngagementBuild a high-performance, ownership-driven culture.Drive engagement initiatives across stores and corporate.Build a high-trust culture through employee and manager surveys, rewards and recognition and team bondingHR Operations & ComplianceOversee payroll, benefits, and HRMS systems.Ensure compliance with all labour laws across locations.Standardize HR policies across functions

10–15+ years of progressive HR experience.Experience managing both retail/frontline workforce and corporate teams.Strong exposure to high-growth or multi-location environments.Proven experience in org design and building HR systems from scratch.Understanding of Indian labour laws and compliance requirements.Strong stakeholder management skills and executive presence.