Lead, Academic
The Lead, Academic is a key leadership role responsible for ensuring the effective delivery and continuous improvement of postgraduate (PG) academic programmes. The role supports the university’s mission to provide high-quality, research-driven education by managing academic processes, coordinating curriculum development, and driving innovation in programme administration. Acting as a bridge between academic leadership, faculty, and administrative systems, the jobholder ensures excellence, compliance, and responsiveness to evolving academic needs.
Key Responsibilities
PhD Programme & Examination Management & Research Exchange partnerships
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Oversee PhD-specific academic processes: Qualifying Examinations (QE), thesis, reviewer coordination.
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Coordinate QE logistics, reports, and reviewer assignments.
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Attend to academic matters for PhD programme partnerships and joint PhDs.
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Oversee research exchange programmes (e.g., China Scholarship Council (CSC), non-degree).
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Oversee PhD Admissions and Scholarships.
Academic Partnerships & Research Exchange
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Support academic matters for joint PhD programmes and institutional partnerships.
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Oversee research exchange programmes (e.g., CSC, non-degree), ensuring smooth processing and tracking.
Faculty & Teaching Support
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Provide teaching support insights and coordinate faculty engagement initiatives.
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Post Work Study Scheme (WSS) assignments as requested by professors and GS Office and assign shortlisted students.
Financial Administration & Billing for Students
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Check on prepared billing for MSc students for each Semester.
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Follow up on Monthly Aging Report for MSc students with outstanding tuition fees.
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Oversee fee waiver appeals process.
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Process WSS students’ claim submission.
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Data-driven Planning and Process Improvement Manage Data analysis of postgraduate student demographics for Graduate Intake and Enrolment Planning (GIEP) projections.
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Improve workflows and implement policies for process automation and digitalization of administrative workflows to improve efficiency.
Educational Qualification(s)
Bachelor’s degree or diploma with minimum 5 years of relevant experience in student services.
Knowledge Required
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Strong background in academic administration, curriculum development, or programme management.
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Familiarity with postgraduate education frameworks and regulatory requirements.
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Big picture of how graduate programmes are derived and the administration to run it smoothly.
Relevant Experience
Minimum 5 years of experience in Student services, with 2 years of supervisory experience.
Skills & Competencies
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MS Office.
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Multi-tasking.
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Ability to lead a team.
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Critical thinking and problem-solving skills.
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Effective communication and organisational skills.
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Excellent organizational, analytical, and stakeholder engagement skills.
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Ability to manage complex processes and drive continuous improvement.
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Event planning and management.
Other Personal Attributes
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Flexible.
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Approachable.
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Helpful.
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Meticulous Team player.
We regret that only shortlisted candidates will be notified.