Sales Specialist - Central Region
Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent and affordable solutions for vehicles, machines, traffic and transportation. In 2023, Continental generated sales of €41.4 billion and currently employs more than 200,000 people in 56 countries and markets. As a Sales Specialist, you will be the focal point to customer in market by value selling our tire products & services and acting as a consultant to the customer thereby strengthening customer relationship. You will be part of our Replacement Tires Business team and generate value through profitable sales growth.Your responsibilities include:Sales Function ▪ To be responsible for sales KPI targets set by management. ▪ Continuous business development in all product ▪ To prepare individual customer budget in line with regional budget.Channel Management & Development ▪ To enhance & further develop the current network dealers with good service to enhance customer share of shelf space ▪ To utilize digital tools for prospecting new customers. ▪ To utilize existing processes in opening and handling different category of customers e.g. Buddy SystemCustomer Training & Development ▪ To be equipped with sufficient product & technical knowledge, soft skills and able to fully utilize available digital tools for effective sales ▪ To translate & train customers on Market/Product/Technical knowledge, soft skills, and digital tools by organizing relevant trainings.Account Management ▪ Monitor, track and communicate to customer on sales achievement, growth potential etc. ▪ Analyze, forecast, and propose for business development plans for account growth ▪ To maintain a good service and relationship with the customers to amplify the high performance culture. ▪ To provide advice to customers to enhance and grow their business ▪ Pro-actively communicate to customer on product development, data & systems updates. ▪ Ensure timely customer payments.Market Intelligence ▪ To provide timely market information to Regional Manager.Customer Service ▪ To provide market feedback to internal teams concerning technical aspects of product ▪ To manage first level technical complaints (inspection, resolution in coordination with Technical Customer Service team and feedback to customer) 1. Malaysian citizen, based in the country 2. Experience: 2-5 years in B2B sales position in dealer management roles. Experience in automotive/FMCG/Lubricants industry will be added advantage. 3. Good communication skills. Fluent in English and Chinese dialects. 4. Capable to work independently with initiative. Strong drive to achieve results by taking ownership in challenging environment. What we offer • At Continental, we let your ideas shape the future to make a meaningful difference in the world, and to themselves. • Oppor...