Technically lead the sustenance team responsible for maintaining, supporting, and enhancing Network Automation and Orchestration products.
Own the overall sustenance engineering lifecycle, including defect resolution, product enhancements, maintenance releases, and associated design, code, and unit/integration test artifacts.
Drive engineering excellence through effective debugging, root-cause analysis, code quality, regression testing, and automation of repetitive maintenance activities.
Analyse production issues and customer-reported defects, establish root causes, and drive timely resolution in collaboration with cross-functional teams.
Mentor team members on troubleshooting, design principles, coding standards, testing practices, and effective problem-solving.
Collaborate closely with Product Management, Development, QA, Customer Support, and other engineering teams to ensure end-to-end resolution of product issues and successful delivery of enhancements.
Required Skills and Expertise
Core Competencies
Complete exposure to the entire Product Life Cycle (MUST HAVE)
Exceptional written and verbal communication skills
Proficiency in local and remote debugging
Architecture and Design
Microservices-based architecture and best practices
Hands-on experience with Docker containers, Kubernetes (K8s, K3s) clusters, and Helm charts
Exposure to cloud application development
Sound data and information modelling techniques using YANG, UML, JSON, and related tools
Programming and Development
Strong coding and debugging experience with Java or Golang
Linux OS proficiency, advanced data structures, and IPC mechanisms
Intricate understanding of multi-threading, routines, network programming, and object-oriented methodologies
Agile Development Model with CI/CD, Jenkins pipeline, and Git environment
Data Management and Messaging
Database concepts and deployment models: RDBMS, NoSQL, PostgreSQL, Redis, MariaDB
Messaging services such as RabbitMQ and Kafka
Working experience with webhook and web sockets
Networking and Protocols
OpenAPI, OpenConfig, NETCONF, Streaming Telemetry, GNMI, gRPC, and XMPP
Knowledge of WLAN or L2/L3 OSI layer protocols: 802.1Q, LAGs, VxLAN, EVPN, ACLs, Route Policy, MPLS/VPLS, BGP, L2 Forwarding, and L3 Routing
Preferred Qualifications
Experience with network orchestration platforms and automation frameworks
Background in building scalable, highly available distributed systems
Experience mentoring junior engineers and leading technical teams
Familiarity with containerized deployment architectures and orchestration platforms
Prior experience with telemetry and streaming analytics